The exterior of Enwin Utilities in downtown Windsor is seen on Nov. 9, 2018.
Dax Melmer / Windsor Star
Enwin is advising customers to watch out for potential scammers going door to door.“Over the past 24 hours, Enwin has received two calls from customers regarding an individual attempting to gain access to the customers’ homes by claiming to be an Enwin employee,” reads a news release issued Friday by the utility. “The individual told the residents he needed to change their thermostats.”Enwin does not approach customers out of the blue at the door.“Enwin reminds customers that we do not change thermostats, sell products or service contracts, or request money through door-to-door calling,” says the release. “On the rare occasion when a visit to a customer’s home is required, Enwin will attempt to notify customers in advance, by phone or in writing, or both.”Enwin offers a number of tips to help customers protect themselves against scams:— Remember, scam artists will develop elaborate schemes to defraud the public— Ask for photo ID and if in doubt, call Enwin to verify the identity of the visitor at 519-255-2727— Don’t give anyone access to your home, unless you know it is safe— If you ask a caller to leave, they must leave right away— Never share personal information about your bills or finances with a stranger— If you feel unsafe, call Windsor police or 911For more information on fraud prevention, visit the Ontario government’s scam page at ontario.ca/page/report-scam-or-fraud.