Air Canada aircraft.
Chris Helgren / REUTERS files
A class action against Air Canada was approved by the Superior Court of Quebec on Monday.The plaintiffs claim Air Canada has been overcharging passengers for fuel charges described on its website “as a measure to offset partially the volatility of and fluctuations in operating costs associated with the price of fuel.”They claim in reality, the charges are so elevated they cover the costs of fuel altogether, meaning Air Canada did not conform to its own definition of the charge.Calculations outlined in the request for the class action claim Air Canada charged customers 91 per cent of the total fuel cost on a flight the plaintiffs took to Frankfurt. It claims Air Canada charged its customers $73,678 as a fuel supplement when it should have charged $26,795, based on the company’s definition of the charge.According to the plaintiffs, Air Canada changed the definition on its website on Nov. 29, 2014. Thus, they requested a class action for anyone in Quebec who purchased an international Air Canada flight ticket between April 15, 2012 and Nov. 28, 2014, excluding the United States, Mexico and the Caribbean.